Challenges

Pockyt's rapid expansion across US and Asian markets, processing $500-800 million annually, exposed several critical operational challenges in their risk management infrastructure:

  • 01.Inefficient Merchant Onboarding

    Traditional manual verification processes struggled to handle increasing application volumes. Reviews took up to 7 days, creating a backlog of over 200 pending applications. This slow process frustrated legitimate merchants and created opportunities for fraudulent actors to exploit system weaknesses.

  • 02.Complex Cross-Border KYC/KYB

    Verification Operating across multiple jurisdictions made merchant verification extraordinarily challenging. Different regional documentation requirements, varied business registry access, and sophisticated forgery techniques made it difficult to validate merchant legitimacy. The team struggled with inconsistent verification standards, leading to a 15% false acceptance rate of high-risk merchants.

  • 03.Limited Post-Onboarding Monitoring

    Once merchants were approved, Pockyt lacked effective tools to monitor ongoing behavior changes. Without automated surveillance, they couldn't efficiently track shifts in transaction patterns, business models, or merchant activities. This gap allowed several approved merchants to later engage in transaction laundering or switch to prohibited goods and services without immediate detection.

  • 04. Inadequate Risk Assessment Framework

    The absence of standardized risk scoring led to subjective merchant approvals. Manual reviewers found it difficult to consistently evaluate complex ownership structures and cross-border business models. This resulted in both false rejections of legitimate businesses and inadvertent approvals of high-risk merchants, contributing to a concerning 3.2% fraud rate across the platform.

Solution

Leveraging our extensive payment industry expertise, we helped Pockyt transform their risk management strategy with a comprehensive implementation approach:

  1. Strategic Technology Integration We guided Pockyt through rapid integration with coris.ai’s automated KYC/KYB solution, cutting implementation time from months to weeks. Our pre-built integration frameworks and industry best practices helped them quickly deploy AI-powered document authentication and business registry validation, while our proven workflows reduced integration complexity by 60%.
  2. Enhanced Due Diligence Framework Drawing from our experience with similar payment aggregators, we designed a multi-layered verification system tailored to Pockyt’s needs. Our solution templates included:
  • Optimized social media verification workflows
  • Structured inventory and fulfillment checks
  • Advanced document forensics processes
  • Custom risk scoring models based on regional fraud patterns
  1. Automated Merchant Monitoring We accelerated Pockyt’s deployment of merchant surveillance capabilities by providing:
  • Ready-to-use monitoring rule sets based on industry benchmarks
  • Integration patterns for real-time transaction monitoring
  • Customized alert frameworks for different merchant categories
  • Proven compliance monitoring workflows
  1. Fraud Prevention Enhancement Our team facilitated rapid connection to Visa RDR and Ethoca alert systems through our established partnerships. We provided:
  • Streamlined implementation guides
  • Optimized dispute management workflows
  • Best practice alert handling procedures
  • Custom reporting templates for fraud analysis

 

Throughout the implementation, our consultative approach helped Pockyt avoid common pitfalls and achieve faster time-to-value, while our industry insights ensured their risk management infrastructure would scale effectively across regions.

Results

Through our strategic guidance and implementation expertise, Pockyt achieved significant improvements in their risk management capabilities:

  1. Accelerated Merchant Processing
  • Reduced onboarding time from 7 days to under 48 hours
  • Automated screening now accurately identifies 98% of high-risk applications
  • Integration time decreased by 65% using our pre-built frameworks
  • Merchant satisfaction scores increased by 40%
  1. Enhanced Risk Detection
  • Overall fraud rates dropped from 3.2% to 0.4%
  • Saved an estimated $15 million in potential fraud losses
  • False acceptance rate of high-risk merchants reduced from 15% to 2%
  • Real-time monitoring now prevents 95% of transaction laundering attempts
  1. Improved Operational Efficiency
  • Automated verification reduced manual review needs by 75%
  • Dispute rates decreased by 70% across the platform
  • Compliance reporting time reduced from 5 days to 1 day
  • Risk team productivity increased by 60%

 

Looking ahead, Pockyt is well-positioned to expand into new Asian markets using their enhanced risk management infrastructure. Our implementation has created a scalable foundation that can easily adapt to new regional requirements and risk scenarios.

Pockyt - Branding

Pockyt is a dynamic payment technology company that bridges merchants with diverse payment methods across the US and Asia. Their platform aggregates and simplifies access to major payment providers and digital wallets, processing $500-800 million annually while serving a growing merchant base in the US and Southeast Asia.

Type

Mid-Size Business

Partners

Coris.ai|Visa RDR|Ethoca

Industries
Market

Payment Processing & Local Digital Wallets

US| Southeast Asia|Korea

Merchant Risk Assessment
0%
Fraud Reduction
0%
Local Payments
0%
Market Expansion:Expanded into 15+ new countries
0%
Improved payment approval rates
0%
Get started
Share